Evaluation of Learning and Development at UNESCO

UNESCO’s Internal Oversight Service (IOS) contracted Cathexis Consulting to carry out an evaluation to assess the relevance of UNESCO’s learning and development policy in meeting the current and future needs of the Organization. The study was also to evaluate the effectiveness and key results of the policy's associated activities. The evaluation was intended to identify strengths as well as to determine where changes are needed and to recommend actions to be taken by the key stakeholders. The evaluation was expected to make recommendations with respect to the appropriateness of its policy as well as to the implementation process.

Learning and development has advanced tremendously in UNESCO since 2004 when the learning and development policy was developed. In the space of five years, UNESCO has thus moved from very minimal attention on learning and development to implementing a suite of training programmes made possible through a dedicated learning and development funding envelope each biennium.

The evaluation found that the learning and development policy is generally consistent with recognized good practice; however, its actual implementation needs further attention. The authors of the report noted that the budget for implementation of the learning and development policy was reduced from the 2006-7 biennium to the 2008-9 biennium, and further reduced for the current 2010-11 biennium. It recommended that the College of Associate Directors General review the policy and its implementation.

Authors: Martha McGuire (Team Leader), David MacCoy and Burt Perrin, January 2010. (PDF, 64 pages)

Comment: I was surprised that UNESCO had not had a formal policy for staff development and learning until 2004, and most surprised that an organization built around its expertise in education had not done better in implementing the policy. The reduction in resources devoted to learning and organizational development seems inappropriate. JAD